Privacy Policy

1. Introduction

Friendly Marketing Services ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website (name, email, phone number, business name)
• Request a consultation or book a call
• Download our free resources or guides
• Subscribe to our newsletter or marketing communications
• Contact us via email, phone, or other means

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, device information, pages visited, time spent on pages, and referring website addresses.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your inquiries and fulfill your requests
• Send you marketing communications, promotional offers, and updates (with your consent)
• Contact you via phone, SMS, or email regarding your inquiry or our services
• Improve our website and services
• Comply with legal obligations

4. TCPA Compliance & Communications

By providing your phone number and checking the consent box on our forms, you expressly consent to receive:

• Phone calls (including calls made using automated dialing systems)
• SMS/text messages
• Pre-recorded or artificial voice messages

at the phone number you provided. These communications may be for marketing purposes or related to your inquiry. Message frequency varies. Message and data rates may apply.

Your consent is not a condition of purchasing any goods or services. You may opt-out at any time by replying STOP to any text message, following unsubscribe instructions in emails, or by contacting us directly at hello@friendlywebservices.com or (855) 901-2365.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

Types of Cookies We Use:

• Strictly Necessary Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites for advertising purposes

You can manage your cookie preferences through our cookie consent banner or your browser settings. Note that disabling certain cookies may affect website functionality.

6. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties that help us operate our business (email providers, CRM systems, analytics services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at hello@friendlywebservices.com.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at hello@friendlywebservices.com.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: